Altheray Ltd ("Altheray", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or contact us.

This policy applies to the website and services operated by Altheray Ltd, a company registered in England and Wales.

Company number: 17047992

1. Information We Collect

We may collect and process the following information:

Information you provide directly

When you submit forms on our website, request a quote, or contact us, we may collect:

• Name
• Company name
• Email address
• Phone number
• Job title
• Project or technical requirements
• Any information you voluntarily include in messages or attachments

Technical information

When you use the website we may automatically collect limited technical information such as:

• IP address
• browser type
• device information
• pages visited

This information is used for security and analytics purposes.

2. How We Use Your Information

We use collected information to:

• respond to enquiries or quote requests
• evaluate project requirements
• communicate with potential clients or partners
• improve our services and website functionality
• comply with legal and regulatory obligations

Where relevant, enquiry information may be shared with technology suppliers or partners in order to evaluate technical feasibility or provide quotations.

3. Legal Basis for Processing

Under UK data protection law (UK GDPR), we process personal data on the following bases:

• Legitimate interest – responding to enquiries and conducting business discussions
• Consent – when you voluntarily submit information through our forms
• Legal obligation – where required by law or regulatory requirements

4. Data Sharing

We do not sell personal data.

Information may be shared with:

• technology suppliers or manufacturers relevant to your enquiry
• professional advisers
• service providers supporting our website infrastructure
• regulatory authorities where required by law

All partners receiving information are expected to handle it in accordance with applicable data protection regulations.

5. International Data Transfers

Because Altheray works with international technology suppliers and clients, information provided in enquiries may be shared with organisations located outside the United Kingdom or European Economic Area.

Where this occurs, appropriate safeguards are used to protect personal data.

6. Data Retention

We retain enquiry and business contact information only for as long as necessary to:

• respond to enquiries
• evaluate potential projects
• maintain business records

Information that is no longer required is securely deleted.

7. Your Rights

Under UK GDPR you have the right to:

• request access to your personal data
• request correction of inaccurate information
• request deletion of your data
• object to processing in certain circumstances
• request restriction of processing

To exercise these rights please contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect information submitted through our website.

However, no internet transmission can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of third-party websites.

10. Contact

If you have questions about this policy or how your data is handled, please contact:

Altheray Ltd
Email: contact@altheray.com

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